Basics – Billing Knowledgebase
Billing
How to Upgrade/Downgrade a Server
Need more power for your Kinetic Hosting server? Easily upgrade your server specs via the Billing Portal. Follow this straightforward guide to upgrade or downgrade your service, select your new package, and smoothly complete the checkout process!
How to Remove A Server Cancelation
Changed your mind about cancelling your Kinetic Hosting server? Great! Easily reverse the cancellation by opening a support ticket in the Billing Area. Our team will quickly assist you in keeping your service active.
How To Order Addons
Enhance your Kinetic Hosting server easily with addons! This quick guide walks you through ordering CPU threads, databases, backup slots, or a Dedicated IP via the Billing Panel. Simply select your addon, complete checkout, and boost your server's capabilities in no time!
How To Reset Your Billing Password
Lost your Kinetic Hosting billing password? No worries! Follow our simple guide to quickly reset your password, regain access, and securely log back into your billing account.
How to order a Server with Kinetic Hosting
Want your own game server? Kinetic Hosting makes it easy! Follow our straightforward guide to quickly order and set up Minecraft and other popular game servers, test your ping, customize addons, and get started playing with friends worldwide.
What is a Dedicated IP?
Wondering about Dedicated IPs? Some games, like Rust, or needing Minecraft’s default port (25565), require one. This guide shows you how to order a Dedicated IP via the Kinetic Billing Panel—simple, quick, and easy!
How To Cancel a Server
Need to cancel your Kinetic Hosting service? Follow this quick guide to easily cancel via the billing panel. Just a few clicks, and you're set! If you need help or have questions, our support team is always ready to assist you.
Change Your Server Location
Chose the wrong server location with Kinetic Hosting? Easily request a location change by opening a support ticket through the Billing Area or our Discord server. Follow this quick guide to smoothly relocate your server!
How To Become An Affiliate & How It Works
Earn money with the Kinetic Hosting Affiliate Program! Get a unique referral link, share it anywhere, and earn 10% commission for every sale including monthly renewals. Signing up is easy, payouts are available via PayPal or bank transfer, and you can withdraw once you've earned over $20.
How to use your New Kinetic Hosting Server
Get started quickly with your new Kinetic Hosting server! Follow our simple steps to set up your Game Panel account, securely create your login, and start managing your game server right away.
How To Add Funds To Your Kinetic Account
Easily add funds to your Kinetic Hosting account! This guide walks you through topping up your balance via the billing portal, ensuring your next invoice or new service purchase is smooth and hassle-free.