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Change Your Server Location

Sorry, we don't yet have a video for this article, but we're working on it.

If you ordered a server on the wrong location & would like for it to be changed to another, you would need to open a ticket with our support staff.

Billing Area

1 Login to your Billing Account

2 On the top of the menu, you will select the "Support" button to open the drop down menu, then click on "Open Ticket"

Ticket Page

3 You will now be brought to the page to open a Support Ticket, from there you can request what location you would be moved to.

Ticket Page

Note:Make sure the location is offered for your Package Type.

Discord Ticket

You can also create a discord ticket to get your server moded to another location.

1 Join the Kinetic Hosting [Discord Server(https://discord.gg/CTcb3Uw4Xz)]

2 Navigate to the SUPPORT section within the discord & click on open-support-ticket channel.

Discord

3 Click Open Ticket. Make sure you provide us with your SERVER ID.

Discord

4 You can ask the members of our staff what location you would like to be moved to.

That is how you get your server moved to another location.

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Our goal at Kinetic is to offer genuinely helpful, human-powered support (no bots, no AI), combined with a feature-rich panel, powerful hardware, and prices that won’t break the bank.

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